05 Febbraio 2026

• SuitePad Expands Beyond Hotels to Cruises With Celestyal Collaboration
  05 Febbraio 2026
  SuitePad is expanding its platform to the cruise industry through a new collaboration with Celestyal. The solution is now live in 630 cabins across Celestyal Journey.
• AI Concerns for the Hospitality Industry
  05 Febbraio 2026
  This article is based on research including experimenting with a few AI programs myself. The information here is to encourage personal research on the subject. I am not an expert in this area, just an author. The information here is presented to create awareness and provide a few tips.
• Trilogy Hotels Commences Operations of Peppers Gallery Hotel Canberra
  05 Febbraio 2026
  Independent hotel management company Trilogy Hotels has commenced operations of Peppers Gallery Hotel Canberra, a distinctive heritage boutique property located in Canberra’s vibrant New Acton precinct. The transition marks Trilogy’s continued expansion across the nation’s capital and strengthens its growing presence in Australia’s premium hotel sector.
• La Vie Hotels & Resorts Expands in North Luzon with Grand Casiana Hotel Mexico, Pampanga
  05 Febbraio 2026
  La Vie Hotels & Resorts has further strengthened its entry into the Philippine market with development oversight of the under-construction Grand Casiana Hotel Mexico in Pampanga, marking a key strategic addition to its growing regional portfolio.
• La Vie Hotels & Resorts Enters the Philippines with Hotel Casiana & Events Center Tagaytay
  05 Febbraio 2026
  La Vie Hotels & Resorts has achieved a significant and strategic milestone with its formal entry into the Philippine hospitality marketplace, taking on the management of Hotel Casiana & Events Center in Tagaytay. Following the launch of its Philippine-based office in early 2025, La Vie Hotels & Resorts has expanded its international footprint with this strategic addition, further solidifying the group’s commitment to the rapidly growing Philippine tourism and business travel sectors.
• Turn a Child’s Masterpiece into a Grandparent’s Favorite Souvenir
  05 Febbraio 2026
  In the world of skip-gen travel, memories are the ultimate currency.
• Bentley Legacy Group Opens 216-Key Element New Orleans Downtown
  05 Febbraio 2026
  Element New Orleans Downtown will officially open February 5, 2026, introducing a new extended-stay hotel option in the heart of New Orleans’ Central Business District. The newly built property is part of the Element by Marriott brand and is designed to support both short-term visits and longer stays with modern, flexible accommodations.
• Presence Is The New Luxury
  05 Febbraio 2026
  Hospitality has always been about how people feel, but over the last decade or so, the industry tried to improve that feeling through structure alone. Better systems. Better standards. Better efficiency. The assumption was that if everything worked smoothly enough, the emotional experience would naturally follow. And what we are seeing now suggests the opposite.
• Tumbling River Ranch Reopens After $8m Transformation, Celebrating 80 Years Of Colorado Hospitality
  05 Febbraio 2026
  An hour from Denver, surrounded by the one-million-acre Pike National Forest and the Mount Evans Wilderness, Tumbling River Ranch opens this month after an extensive $8M renovation - just in time to celebrate its 80th anniversary.
• PM Hotel Group Announces Opening of Hilton Garden Inn Merced in January 2026
  05 Febbraio 2026
  PM Hotel Group, a leading hospitality management company, today announced the upcoming opening of the Hilton Garden Inn Merced, a newly constructed, full-service hotel scheduled to welcome guests in January 2026. Located in Merced, California, the hotel represents a significant addition to the region’s growing hospitality and commercial landscape.
• Scott Ness to Retire from Concord Hospitality After 23 Years
  05 Febbraio 2026
  Concord Hospitality, an award-winning hotel management and development company operating premium hotels and restaurants across the U.S. and Canada, proudly celebrates the retirement of Scott Ness, Senior Vice President of Accounting. Mr. Ness concludes an extraordinary 23-year career with Concord, leaving behind a lasting impact.
• RMS Pay surpasses €1 billion in transactions as operators embrace fully integrated payments
  04 Febbraio 2026
  RMS, a leading hospitality platform for hotels, motels, parks, serviced apartments and short-term rentals, today announced that its fully integrated payment solution, RMS Pay, has surpassed €1 billion in processed transactions just one year after its global launch.
• What quantum physics and revenue management have in common
  04 Febbraio 2026
  At first glance, quantum physics and revenue management should never meet.
• Influence Society Partners with Familiar to Offer AI-Powered Guest CRM to Boutique and Lifestyle Hotels
  04 Febbraio 2026
  Influence Society, a leading digital marketing agency serving high-end hospitality brands, has announced a new strategic partnership with Familiar, an AI-first hotel CRM, bringing advanced guest relationship management to its portfolio of boutique and independent hotel clients. Familiar’s AI-native CRM platform will now be integrated as a core component of Influence Society’s marketing stack, empowering hotels to activate their guest data through automated personalization and performance-led campaigns.
• Hospitality Asset Managers Association (“HAMA”) Announces 2026 Board of Directors
  04 Febbraio 2026
  The Hospitality Asset Managers Association (“HAMA”) today announced its new 2026 board of directors. The 11-person board represents a diverse collection of backgrounds and ownership groups.
• Uga Jungle Beach, Trincomalee, Unveils a New Look
  04 Febbraio 2026
  Uga Resorts, the boutique Sri Lankan hotel group renowned for its world-class hospitality, is pleased to unveil the first phase of Uga Jungle Beach’s brand new look, marked by the complete refurbishment of its 49 rooms and restaurant. The remaining enhancements - including the pool area, beach bar and spa - are set for completion in March 2026.
• Algorithms, Artificial Intelligence, and the Essential Need for More Human Intelligence in Talent Acquisition Strategies
  04 Febbraio 2026
  Algorithm-based applicant tracking systems (ATS) have been in place for over 20 years. Recruiters have generally come to rely on the algorithms to find the most qualified talent for the specific roles that are being filled. AI is exposing the weaknesses in ATS applicant ranking and selection. The odds are that top candidates are being ignored because of this strategy and sent to the “Thank you for applying” waste field of untapped talent buried in the applicant database. Talent acquisition strategies and tactics need to have a human intervention that mines the forgotten treasure of talent that is sitting in ATS platform databases.
• IHCL Signs Framework Agreement for 7 New Ginger Hotels, Adding 1,000 Keys
  04 Febbraio 2026
  Indian Hotels Company (IHCL), India’s largest hospitality company, today announced the signing of a framework agreement for 7 new Ginger hotels. The agreement marks a significant step in expanding the Ginger brand in key cities in north India.
• Marriott International Announces Retirement of David Flueck, Global Officer, Loyalty, Cards & New Businesses
  04 Febbraio 2026
  Marriott International today announced that David Flueck, a 22-year veteran of the company who has played a central role in the evolution and global success of Marriott Bonvoy, will retire at the end of March to pursue a new opportunity aligned with his passion for the outdoors.
• Marriott International Signs Multi-Property Agreement with Masterise Group, Accelerating Expansion in Vietnam
  04 Febbraio 2026
  Marriott International, Inc. announces a landmark signed agreement with Masterise Group to open four hotels, with one branded residence, in Vietnam, adding close to 1,900 keys to the group’s nationwide portfolio and introducing Marriott’s industry-leading luxury, premium, and select hotel brands to cities across Vietnam’s key urban, economic and leisure destinations.
• Avani Hotels & Resorts Brings Coastal-Cool Energy to Wollongong
  04 Febbraio 2026
  Minor Hotels will introduce its stylish, design-led Avani Hotels & Resorts brand to Wollongong, one of New South Wales’ most dynamic and fast-growing coastal cities. Opening in 2027, Avani Wollongong Hotel marks the brand’s first new-build property in the state and a milestone in Avani’s growing footprint across Australasia.
• The Difference Between a Proactive and Reactive Customer Service and CX Strategy
  04 Febbraio 2026
  The definition of a proactive customer experience is simple. The company reaches out to the customer before they call about a problem. Sometimes the customer doesn’t even know there is a problem. For example, an Internet provider may experience an outage and send text messages to its customers with ongoing updates. That shows the company is watching out for the customer, and while customers may not love that there is a problem, they love the information and have confidence that the company is doing something about it.
• Emotional Luxury Hospitality: Jesús Terrés on Travel, Meaning, and the Power of Details
  04 Febbraio 2026
  In recent years, emotional luxury hospitality has emerged as a defining conversation for hotel leaders navigating cultural change, accelerated lifestyles, and shifting guest expectations. Beyond service excellence or aesthetic refinement, the discussion increasingly centres on how hotels make guests feel, and why those feelings matter more than ever.
• Arizona House of Representatives recognizes hotel industry for efforts to prevent human trafficking
  04 Febbraio 2026
  Today, the Arizona House of Representatives issued a proclamation to recognize the hotel industry’s leadership and commitment to preventing human trafficking. The proclamation highlights the ongoing efforts of the American Hotel & Lodging Association (AHLA) and the Arizona Lodging & Tourism Association (AzLTA) to address human trafficking prevention through training, awareness, and partnerships with law enforcement and community organizations.
• IHG Hotels & Resorts to Debut Its Luxury Lifestyle Brand, Kimpton in Qatar
  04 Febbraio 2026
  IHG Hotels & Resorts, one of the world’s leading hotel companies, has announced the signing of Kimpton Al Rowda Doha, a 283-key luxury lifestyle hotel situated in the heart of the capital. Slated to open mid-2026, the hotel will bring Kimpton’s signature blend of playful design, culinary innovation, and genuine service to Doha, creating a vibrant hub for authentic human connection.