21 Novembre 2025

• U.S. Companies with Strategic Business Travel Management Can Outperform Peers by Up to 30% in Revenue, According to New GBTA and ASTA Business Travel ROI Study
  21 Novembre 2025
  U.S. companies that take a strategic, well-governed approach to their business travel programs can achieve up to 30% higher revenue than their peers, according to a new return on investment (ROI) benchmarking study released today by the Global Business Travel Association (GBTA) and the American Society of Travel Advisors (ASTA).
• A New Analytic for Hotel Restaurant Real Estate: Transitioning Square Footage into Signature Experiences
  21 Novembre 2025
  Hotel food and beverage isn’t simply a service line—it’s the second-largest revenue engine in the building (1) and, increasingly, the brand’s cultural calling card.
• European destinations endorse Reykjavík declaration to put communities at the heart of Europe’s tourism future
  21 Novembre 2025
  The European Travel Commission (ETC) has today presented the Reykjavík Declaration “Tourism for Europe, Europe for Tourism”, a joint commitment by its 35 member national tourism organisations to place communities and residents at the heart of Europe’s tourism future. Signed during ETC’s 110th General Meeting in Iceland, the declaration outlines a shared vision for tourism that enriches local life, regenerates destinations, and safeguards Europe’s cultural and natural heritage.
• Canada hotels report highest ADR, RevPAR growth of 2025
  21 Novembre 2025
  Canada’s hotel industry reported its highest 2025 monthly growth rates in average daily rate (ADR) and revenue per available room (RevPAR), according to October 2025 data from CoStar, a leading global provider of commercial real estate information, analytics, and online property marketplaces.
• UN Tourism Supports Members in Asia and Pacific in Data-Focused Capacity Building
  21 Novembre 2025
  UN Tourism has further strengthened the capacity of its Members across Asia and the Pacific to produce reliable, integrated, and policy-relevant tourism data.
• NOW OPEN: Welcome to Four Seasons Resort and Residences Puerto Rico, Where Nature, Luxury and Culture Thrive
  21 Novembre 2025
  Set within and surrounded by three nature reserves along two miles (3.2 kilometres) of pristine, palm tree-lined beach, the newly refurbished Four Seasons Resort and Residences Puerto Rico is now open with an enhanced program of experiences that connect guests with the natural beauty and culture of the island.
• Kohler, Wisconsin Resort Announces Expansion of Inn on Woodlake Hotel Including Guest Rooms and Addition of New Bucks & Birdies Entertainment Center
  21 Novembre 2025
  To elevate the guest experience and provide additional room capacity and recreation for both visitors and local residents, the Kohler, Wisconsin luxury resort is proceeding with a significant renovation and expansion to the Inn on Woodlake Hotel. The project will include the addition of 66 new guest rooms as well as an immersive social hub, Bucks & Birdies Entertainment Center.
• Orient Express and Chantiers de l’Atlantique celebrate a defining moment in the story of Orient Express Sailing Yachts: the keel laying of Orient Express Olympian, the brand’s second sailing yacht
  21 Novembre 2025
  The first block of Orient Express Olympian, the second sailing yacht of Orient Express Sailing Yachts, part of Accor Group, was laid down today at Chantiers de l’Atlantique.
• EuroCHRIE 2025 in The Hague Underscores the Global Importance of Collaboration Between Hospitality Education and Industry
  21 Novembre 2025
  Hotelschool The Hague looks back on the successful delivery of EuroCHRIE 2025, the largest international conference in its history. From 10 to 13 November, the university of applied sciences welcomed more than 220 students, PhD candidates, researchers, lecturers, alumni and industry partners in hospitality and tourism to its campus in The Hague.
• Palacio Arriluce chooses Shiji’s Daylight PMS to power the future of independent luxury in Spain
  21 Novembre 2025
  Shiji, the global hospitality technology leader, today announced that Palacio Arriluce Hotel, a member of The Leading Hotels of the World, has gone live with Daylight PMS to enhance operational efficiency and deliver a seamless guest experience.
• From Reactive to Resilient: Why Best Sales People Quit and What Sales Leaders Must Learn
  21 Novembre 2025
  My best sales person quits. Not for more money. Not for a promotion. Not even for a competitor.
• Maisons et Hôtels Sibuet Announces Reopening of Lodge Park, Megève
  21 Novembre 2025
  This December, Maisons et Hôtels Sibuet is delighted to announce the reopening of Lodge Park, unveiling a thoughtfully reimagined chapter for one of Megève’s most storied addresses, following a year-long transformation. At the heart of this renewal lies the debut of the Longevity Spa, the first of its kind in the region, dedicated to deep restoration and vitality. Evolving from 49 guest bedrooms into 28 sumptuous suites and rooms, this new era for Lodge Park marks a deliberate refinement that enhances privacy, intimacy and the art of alpine living.
• Workers are quitting their jobs in favour of careers on the road as new research from The Social Hub lifts the lid on life as a digital nomad in Europe
  21 Novembre 2025
  The rise of digital nomad visas across Europe is encouraging more people to quit their jobs and take on new careers in other countries, new research commissioned by hospitality brand The Social Hub – which offers hotels with coworking spaces across Europe – has uncovered.
• The Continued Rise of Upstate South Carolina’s Hospitality Sector
  21 Novembre 2025
  While Greenville’s lodging sector has traditionally focused on business travelers, it has evolved in recent years to embrace a wider variety of demand. Given the strong presence of major companies in the automotive manufacturing, advanced materials, aerospace, aviation, and health services fields, commercial demand has always been strong for area hotels. The market’s diverse employment base and expanding economy continues to attract new companies and new residents. This relocation demand, coupled with the growth of the market’s tourism sector since 2020 and expansion of the city’s downtown neighborhood, has resulted in lodging demand shifting more towards the leisure segment.
• GBTA and Visa Study Outlines Path to Stronger Corporate Travel Programmes in India’s Rapidly Growing Market
  21 Novembre 2025
  India’s business travel market is one of the fastest growing globally, with annual spend reaching $37.2 billion USD in 2024 and projected to increase 15.5% for 2025—more than double the expected global growth rate of 6.6%*. And as business travel continues to grow within India, corporate travel management, technology adoption, corporate card programs and payment practices are increasingly important ─ and companies must address critical gaps that could impact their cost control and compliance efforts.
• AH&LA President & CEO Testifies Before Congress; Calls on Members to Bolster Travel and Tourism Sector
  21 Novembre 2025
  Rosanna Maietta, President and CEO of the American Hotel & Lodging Association (AHLA), today testified before the House Energy and Commerce Subcommittee on Commerce, Manufacturing, and Trade to emphasize the central role hotels play in the U.S. economy. Maietta urged action on key policy issues that will shape the future of American travel and tourism – particularly as the nation prepares to host global events like the World Cup, America 250, and the 2028 Olympic Games.
• Moana Surfrider, A Westin Resort & Spa, Completes Renovation
  21 Novembre 2025
  Waikiki’s first hotel, the Moana Surfrider, A Westin Resort and Spa, today announced the completion of its Banyan Wing renovation and new retail experiences. Honoring its 1901 heritage, the Banyan Wing embodies the transformation of a classic, highlighting architect Oliver G. Traphagen’s original design, with its Beaux-Arts influence, soaring columns and intricate crown molding.
• The Elene to Open in Napa Valley Late Summer 2026
  21 Novembre 2025
  Mosaic Hotel Collection, a group of award-winning hotels across Northern California and beyond, and Napa Valley Land Company, a St. Helena-based hotel and resort development firm, are pleased to announce the late summer 2026 opening of The Elene, a new boutique resort and dining experience in Napa Valley. Concepted and managed by Mosaic Hotel Collection with design by renowned firm Signum Architecture and interiors by Parts and Labor Design, The Elene is designed to offer a fresh perspective on traditional wine country getaways by embracing active community experiences in nature, while balancing inner reflection and recovery through public and private sanctuary spaces. The resort, which is uniquely located along the Napa Valley Vine Trail for direct trail access, will feature 50 guest rooms and dramatic suites, a heated vineyard pool, Spa & Sauna Garden, and fitness studio. Coupled with public amenities including a restaurant, bar, café, spacious outdoor grounds, and a robust personal...
• Catching Up with The Hotel Folk: Guests, Growth, and Insights
  21 Novembre 2025
  It’s hard to believe it’s been four years since we interviewed David Scott, Chief Executive at The Hotel Folk for a case study on how the group use GuestRevu. Back in 2021, the world was just beginning to emerge from the worst of COVID. Travel was slowly finding its rhythm again, and hotels were learning how to welcome back both loyal and new guests whose expectations had shifted almost overnight.
• GCSTIMES Eco-Crafted Pens for a New Ritual in Sustainable Luxury
  21 Novembre 2025
  GCSTIMES eco-crafted pen collection is designed for hotels and resorts seeking simple, thoughtful, and sustainable guest amenities.
• 2025 in review: the new realities reshaping event venues
  21 Novembre 2025
  2025 marked a turning point for venue planning.
• Sofitel Unveils Full-scale Design Transformation of Sofitel New York
  21 Novembre 2025
  Sofitel, the pioneer of French luxury hospitality, has unveiled the highly anticipated transformation of its U.S. flagship, Sofitel New York, reaffirming the hotel’s place as an icon of sophisticated hospitality in the city’s vibrant heart. Blending the energy of its surroundings with the timeless elegance of Paris, the revitalized property reflects the brand’s vision for a new era of contemporary French luxury in North America. The sweeping redesign draws inspiration from the shared Art Deco heritage of both cities, from Manhattan architectural landmarks to the continued influence of French fashion and art on daily life. The result is a striking convergence of sleek modernity and classic Parisian detailing, creating an ambiance that is both glamorous and inviting.
• The Friction Guests Never Tell You About but Always Punish Your Hotel
  21 Novembre 2025
  Guests used to tell us when something went wrong. They complained at the desk. They called from the room. They filled out comment cards with neat handwriting and detailed grievances. Even if the stay was less than perfect, they gave the hotel a fair chance to fix it before passing judgment. That era is over. Something fundamental has shifted not loudly, but silently, and most hotels still haven’t caught up.
• Culture First, Not Campaign First: Inside Arlo’s Social Strategy
  21 Novembre 2025
  I had the opportunity to sit down with Dino Jevric, Arlo’s Social Media Manager, to discuss how the brand is taking a different path on Instagram at a time when many hotels still use social mainly to push rates and packages. Arlo is treating the platform less like a sales channel and more like an extension of the guest experience, curating its feed as a living diary of hotel life and neighbourhood energy. The aim is simple but ambitious: make people feel like they are already there, before they have even booked.
• More Than a Hotel Restaurant: Takeaways from Hilton Anaheim’s Culinary Reinvention
  21 Novembre 2025
  When I stepped into my role as Executive Chef at Hilton Anaheim, it coincided with the largest renovation in the hotel’s 40-year history. But this wasn’t just a chance to update dining spaces or reimagine menus; it was a rare opportunity to fundamentally rethink how hotel food and beverage can engage today’s guests, drive revenue, and foster long-term loyalty.