05 Luglio 2025

• The biggest challenge in hospitality training (And how to solve it)
  04 Luglio 2025
  This playbook dives into the biggest challenges in hospitality training and offers a smart, scalable approach to equipping your staff with the knowledge and confidence they need to succeed.
• Italy’s Real Estate Market Grows: €5.2 Billion Invested YTD, Hospitality and Retail Lead, Residential Sales Recover
  04 Luglio 2025
  According to the Dils Research Team, investment volumes in Q2 2025 reached €2.5 billion, up 56% compared to the same period last year. This confirms the positive sentiment among real estate players for 2025. Looking at the first half of the year, the Italian market attracted €5.2 billion in investments, a significant 50% increase over H1 2024.
• HITEC 2025: Record-Breaking Attendance, Start-up Momentum, and a Look Ahead to San Antonio
  04 Luglio 2025
  At HITEC 2025 in Indianapolis, we caught up with Frank Wolfe, CEO of Hospitality Financial and Technology Professionals (HFTP), to reflect on a highly successful edition of the conference. With record-breaking numbers, exciting innovation from new exhibitors, and a packed exhibition floor, this year’s event confirmed HITEC’s role as the global stage for hospitality technology. We also looked ahead to 2026, which will bring the event to San Antonio, Texas.
• The Rebirth of an Iconic Venue: the Historic Royal Bell Reopens as Bromley’s New Multi-Purpose Venue with Co-Working, Private Members’ Club & Boutique Hotel
  04 Luglio 2025
  This Autumn, something truly special returns to the heart of Bromley. After years of silence — and more than £10 mthe Grade II-listed Royal Bell is reopening: restored, reimagined, and ready to begin its next chapter as a boutique hotel, a welcoming community hub, a dynamic dining and entertainment destination with a private members’ club and co-working space. After dark, the first-floor bars and lounges transform into the place to be for professionals and creatives seeking a destination cocktail venue with a candlelit ambiance and a blend of entertainment from low-key DJ sets to live music sessions.
• Marriott Bonvoy Debuts First All-Inclusive in Los Cabos with Conversion of Autograph Collection’s Hacienda del Mar
  04 Luglio 2025
  Marriott Bonvoy proudly announces the debut of its first all-inclusive resort in Los Cabos, Mexico’s Premier Pacific Destination, with the relaunch of Hacienda del Mar Los Cabos, an Autograph Collection All-Inclusive Resort. Operating under Autograph Collection, one of the more than 30 hotel global brands part of the Marriott Bonvoy portfolio, the iconic beachfront property will offer an all-inclusive experience that blends authentic Mexican heritage with the elevated standards of Marriott’s global hospitality platform.
• Five Smart Strategies to Future-Proof Your Hotel Against Shrinking Booking Windows
  04 Luglio 2025
  The world economy continues to serve up dishes we would all prefer to send back. Marriott CEO Anthony Capuano told Skift recently that booking windows are now typically “sub-three weeks,” meaning under 21 days. This reflects the ongoing popularity of last-minute bookings and may indicate an even tighter window than that experienced during the post-pandemic period.
• European Tourism Holds Steady in Q2 2025, Driven by Resilient Consumer Demand and Global Interest
  04 Luglio 2025
  Europe’s tourism sector maintained a solid performance in Q2 2025, highlighting its resilience amid ongoing economic pressures and geopolitical uncertainty. According to the European Travel Commission’s latest report, “European Tourism: Trends & Prospects”, international tourist arrivals rose moderately by 3.3% compared to the same period in 2024. Meanwhile, nights spent fell slightly by 0.7% — a decline likely driven by calendar effects, including the shift of Easter to late April and changes to school holiday schedules, rather than a drop in demand.
• The Hotelier’s Guide to Stay Restrictions: Tips and Tactics from a Revenue Manager
  04 Luglio 2025
  One tool that revenue managers and commercial strategists at larger hotels and chains have long relied on are stay restrictions. When operating on your own or with a small team, however, implementing these strategies can feel overly complex, time-consuming or perhaps too trivial to even think about.
• Whitbread’s Thrive programme sets national example for inclusive employment
  04 Luglio 2025
  Whitbread, the UK’s largest hospitality company and owner of Premier Inn, has expanded its Thrive programme—a pioneering, employer-led initiative supporting young people with special educational needs and disabilities (SEND) into work—into the Liverpool City Region.
• Hotel cart abandonment recovery: The multi-channel playbook
  04 Luglio 2025
  Hotel cart abandonment recovery isn’t just about recapturing lost revenue — it’s about creating moments of connection with your guests that ultimately bring them back to book direct with you.
• Crafting a Hotel Marketing Budget: Goldilocks and the 3 Bears
  04 Luglio 2025
  At the HSMAI Commercial Strategy Conference on June 17, Stephanie Smith of Cogwheel tried to change mindsets about how backwards most hotel marketing budgets are created.
• U.S. hotel results for week ending 28 June
  04 Luglio 2025
  The U.S. hotel industry reported mostly negative year-over-year comparisons, according to CoStar’s latest data through 28 June. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.
• STR Weekly Insights: 22-28 June 2025
  04 Luglio 2025
  Healthy weekend performance in the last full week of June was offset by declines across weekdays, resulting in a flat week for U.S. hotels. Revenue per available room (RevPAR) was unchanged (-0.1%), the result of no movement in average daily rate (ADR), at 0.0% or occupancy, -0.1 percentage points (ppts).
• The essential tech stack for independent and boutique hotels
  04 Luglio 2025
  Running an independent or boutique hotel means wearing many hats. You’re focused on delivering a memorable guest experience, but you’re also managing operations, marketing, and revenue with a lean team and limited resources. Unlike major hotel chains, you don’t have the advantage of large IT departments or enterprise-level systems. Still, that doesn’t mean you can’t compete.
• Wynn Al Marjan Island Debuts Enclave: A Destination Within a Destination
  04 Luglio 2025
  Wynn Al Marjan Island, slated to open in early 2027 in Ras Al Khaimah, United Arab Emirates, has released the first details and images of Enclave - a new hallmark of Wynn’s platinum-standard hospitality with bespoke service, extraordinary amenities, and lavish accommodations high above the grandeur of the greater Wynn Al Marjan Island resort. Designed as an exceptionally rarefied address, Enclave is defined by its exclusivity and intimacy, with an elevated focus on privacy and intuitive service within an opulent world unto itself.
• The Wait is Over: Hard Rock Hotel & Casino Ottawa Opens with Legendary Guitar Smash and Star-Studded Celebration
  04 Luglio 2025
  Hard Rock Hotel & Casino Ottawa officially opened its doors today with a signature guitar smash, marking the arrival of Canada’s first fully integrated Hard Rock resort, a bold new destination where entertainment, hospitality, and music take center stage.
• IHCL Announces the Signing of a Vivanta Hotel in Anjuna, Goa
  04 Luglio 2025
  Indian Hotels Company (IHCL), India’s largest hospitality company, today announced the signing of a new hotel in Anjuna, Goa. This greenfield project will be branded as Vivanta.
• The Legend Begins: Uncover an Unrivaled Integrated Destination in Cambodia at New Luxury Arjuna Resort & Spa
  04 Luglio 2025
  JHL Collection proudly marks a bold milestone in its international expansion with the debut of Arjuna Resort & Spa, which opened on 28 May 2025. Inspired by the legendary hero Arjuna and rooted in Khmer royal heritage, the five-star destination ushers in a new era of refined luxury, integrated entertainment, and cultural reverence in the heart of Cambodia’s rising coastal city. Located within Kampong Dewa Resorts — the first integrated luxury destination in Sihanoukville — Arjuna Resort & Spa is only the beginning of an extraordinary journey. More than just a hotel, it is a destination within a destination.
• Annua Signature Hotels Expands to Mallorca with the Opening of Son Xotano
  04 Luglio 2025
  After the celebrated openings of César Lanzarote, Amagatay, and Morvedra Nou in Menorca, Annua Signature Hotels announces its latest chapter: Son Xotano, a Provençal-inspired estate retreat opening 1st August in the heart of rural Mallorca. Located in the peaceful inland village of Sencelles, the hotel marks Annua’s first property on the island and continues the brand’s commitment to offering deeply rooted, design-led experiences across the Mediterranean.
• Your Property Super-Power When the Market Turns Upside-Down
  04 Luglio 2025
  When the phone’s ringing off the hook and bookings are pouring in, revenue management feels like a joy ride. But what happens when things don’t go as planned? Flash floods, runaway inflation, or a sudden shift in the weather…
• Reconciliation Bill Contains Significant Wins for Travel Industry
  04 Luglio 2025
  U.S. Travel Association President and CEO Geoff Freeman issued the following statement after Congress’ approval of a sweeping legislative package sent to President Donald Trump for signature:
• Floor Bleeker on the Rise of AI Agents, Robotics, and the Future Tech Stack of Hospitality
  04 Luglio 2025
  At HITEC 2025 in Indianapolis, we sat down with Floor Bleeker, a well-known voice in hospitality technology, to explore the future of AI in the industry. The conversation quickly moved from generative AI to autonomous agents, robotics, and the potential disruption of long-standing tech systems. Drawing from his corporate background and current advisory work, Floor offered a clear-eyed view of how fast things are evolving, and what it could mean for hoteliers, vendors, and guests.
• The Growing Need for Food Allergy Compliance in Restaurants
  04 Luglio 2025
  Approximately five years ago, when my daughter was just two years old, we confirmed through allergist testing that she had multiple severe food allergies—cashews, pistachios, sesame seeds, peas, and lentils. While some of these would result in immediate and intense gastrointestinal distress, others carried a much graver risk: anaphylaxis.
• Next-Gen Owner Representation: How to Create More Value?
  04 Luglio 2025
  The hotel industry is going through a thorough transformation, which requires a new approach from owner representatives. In this article we look at what these industry changes mean for next-generation representation, how owner attitudes and requirements are evolving and which areas require special attention from representatives.
• Hannah Ricketts: Staying At London’s Richest Hotel Was Terrifying!!!
  04 Luglio 2025
  Hannah Ricketts stayed at The Connaught Hotel in London’s Mayfair and documented a comprehensive and candid review of her experience. Although she booked a standard room under a different name to avoid special treatment, she was unexpectedly upgraded to a luxurious suite. The hotel impressed her with its old-school elegance, immaculate interiors, and branded touches throughout—even in unexpected places like coat hangers and sugar cubes. She highlighted the exceptional service from the moment she arrived, describing staff as genuinely kind and attentive.