31 Marzo 2025

• Hotel Personalization in 2025: 4 Trends That Will Drive Revenue and Guest Loyalty
  31 Marzo 2025
  By now, hoteliers aren’t just talking about personalization—they’re actively rolling out new strategies to make it happen. In 2025, personalization is the baseline. Guests expect experiences tailored to them—and the hotels that deliver are already seeing the payoff.
• BWH Hotels brings international hospitality to Quetta Pakistan
  31 Marzo 2025
  BWH Hotels, the leading global hospitality network comprising WorldHotels, Best Western Hotels & Resorts, and SureStay Hotels, has expanded its presence in Pakistan with the launch of a brand new hotel in Quetta, the capital and largest city in the province of Balochistan.
• Aimbridge Hospitality EMEA adds nine new properties in Q1 2025
  31 Marzo 2025
  Aimbridge Hospitality EMEA has experienced strong growth in the first quarter of 2025, signing nine new properties and adding over 1,300 guestrooms to its portfolio.
• Radisson Hotel Group introduces the Radisson brand to Armenia with the opening of Radisson Hotel & Spa Gyumri
  31 Marzo 2025
  Radisson Hotel Group proudly expands its presence in Armenia with the opening of Radisson Hotel & Spa Gyumri, marking the debut of the Radisson brand in the country. Located in Gyumri, Armenia’s second-largest city and a renowned cultural hub, the hotel brings Radisson’s signature Scandinavian-inspired hospitality to the heart of this historic destination.
• Cleviá, San Miguel De Allende, Autograph Collection Opens its Doors in this Beautiful Colonial Destination
  31 Marzo 2025
  Cleviá with its rich history, elegant design, and storied past, marks the first Marriott Bonvoy hotel to open in San Miguel de Allende.
• 10 Hotel Social Media Myths: DEBUNKED
  31 Marzo 2025
  The hospitality industry is fiercely competitive. In a world of online travel agents and review sites, it’s more important than ever for hotels to stand out. And where better to do that than on social media?
• The Ruby Group Expands in Germany with Landmark Project in Berlin
  31 Marzo 2025
  The Ruby Hotels brand, founded by CEO Michael Struck, continues its European expansion with a major new project in Berlin, seamlessly combining Lean Luxury design with a carefully restored landmark building. The conversion of the former hotel property at Kurfürstendamm 227 will introduce a 375-room Ruby Hotel spanning floors 5 to 11, with vibrant public areas on the 3rd floor and a rooftop terrace on the 12th floor, offering panoramic views over Berlin’s famous shopping and cultural boulevard.
• Hyatt Centric expands global footprint with new openings
  31 Marzo 2025
  The Hyatt Centric brand saw growth in 2024 with openings in destinations such as Cairo, Shanghai, San José, and Santo Domingo. Building on this success, the brand plans to add over 35 new hotels by 2028, expanding its portfolio by 50 per cent and reaching over 100 hotels globally by 2029. This expansion is expected to include significant growth in Asia-Pacific, with a 75 per cent increase in the region’s footprint, alongside new openings across the Americas, Europe, and the Middle East.
• Mannheimer Hof reopens as part of Leonardo Limited Edition Collection
  31 Marzo 2025
  The Mannheimer Hof, a historic hotel in Mannheim, has officially reopened its doors after undergoing significant renovations. Now part of the Leonardo Limited Edition brand, the hotel combines its classic heritage with modern amenities.
• IHIF Preview: UK and Ireland hotel occupancy at pre-pandemic levels
  31 Marzo 2025
  Among European countries, the United Kingdom and Ireland have achieved hotel occupancy indices at or above 100% of pre-pandemic levels, according to CoStar data that will be presented this week at IHIF EMEA in Berlin.
• Guest Experience Trends Shaping 2025 and Beyond
  31 Marzo 2025
  Hotels across the globe made a remarkable recovery in 2024, reaching a record-high contribution of $11.1 trillion to global GDP. But beyond the numbers, what’s driving this transformation? Hospitality is evolving fast, with guest expectations, AI-driven insights, and online reputation management reshaping the landscape.
• Universal Orlando Adds Terra Luna Resort to Epic Universe Neighborhood
  31 Marzo 2025
  Universal Orlando has opened its second hotel in the vicinity of its Epic Universe theme park. Terra Luna welcomed its first paying customers this week.
• Lodging Dynamics Converts Park City Peaks Hotel to Hotel Thaynes, a Tribute Portfolio Hotel
  31 Marzo 2025
  The 128-key property is set to undergo a $21-million renovation, joining Marriott Bonvoy’s portfolio of independent, boutique hotels.
• The Standard, Brussels to open Spring 2025
  31 Marzo 2025
  After the successes of The Standard, London (2019) and The Standard, Ibiza (2021), The Standard hotel brand is ready to embark on its next chapter in Europe this spring with the debut of its newest hotel in Belgium’s lively capital - welcome to The Standard, Brussels.
• European Hotel Investment to Ramp Up in 2025 with the Iberian Peninsula, Italy and France as Top Targets
  31 Marzo 2025
  The Iberian Peninsula, Italy and France are Europe’s most in-demand hotel investment destinations in 2025, according to Cushman & Wakefield.
• Digital Emotional Intelligence – a Critical Skill for Future Leaders
  31 Marzo 2025
  What does emotional intelligence (EI) mean in today’s highly digitalized landscape? With such a large chunk of our interactions mediated by technology, we need a new understanding of EI to make sense of today’s emotional nuances in the virtual world. The future of intelligent, human-centric leadership depends upon it.
• Holiday Inn Express Pell City and Jacobs Real Estate Advisors Celebrates Grand Reopening After Full Scale Renovation
  31 Marzo 2025
  March 24th, 2025 marked a significant milestone for the Holiday Inn Express in Pell City as it celebrated its grand reopening after a full-scale renovation. The hotel, now refreshed and modernized, welcomed the community and guests to experience its new look, showcasing its commitment to quality hospitality.
• Eleven game-changing trends & topics that defined ITB Berlin 2025
  31 Marzo 2025
  In a world of dynamic change, the international tourism industry remains on course. At the close of ITB Berlin 2025, the travel world presented itself in an optimistic mood and robust shape. The order books of most companies are well-filled, and global travel demand has not been this high in a long time. At the same time, the industry is facing a series of complex challenges and tasks that require new strategies and ways of thinking. The need to invest in one’s own IT infrastructure, the challenges of sustainable business practices, the opportunities offered by artificial intelligence, and the search for suitable personnel require decisive answers and new concepts. Eleven trends and insights from ITB Berlin 2025 that will occupy the travel world in the coming months - and beyond.
• Cheval Collection Nears 1,000 Units Globally
  31 Marzo 2025
  Cheval Collection is closing in on 1,000 units across its existing 14 properties and is in active discussions to add to its growing global portfolio.
• The Beck Group Receives NEWH’s Inaugural SOHE Award
  31 Marzo 2025
  NEWH, Inc. (Network of Executive Women in Hospitality), the premier association committed to scholarships, advancing education, mentorship, and networking in the hospitality industry, announced The Beck Group as the winner of the inaugural Structures of Hospitality Excellence (SOHE) Award during ALIS DESIGN+ in Los Angeles on January 31, 2025.
• Maestro PMS President Warren Dehan Announces Transition to Advisory Role
  31 Marzo 2025
  Maestro PMS announces that Warren Dehan will step down as President and transition to an advisory role effective immediately. While stepping back from daily operations, Dehan will continue to provide strategic product guidance and industry expertise, ensuring Maestro’s ongoing success.
• Tools and Data for Decision Making: Hospitality Metrics & KPIs
  31 Marzo 2025
  I have been teaching with metrics for a long time. Before teaching, I worked for a consulting firm and was immersed in the world of hospitality metrics. Prior to that, as a restaurant manager on both coasts, I focused, for managers and owners, on food and labor costs. In the old days, restaurants were very food-cost oriented. I can calculate food cost percentage, but it reminds me that unless you lock the front doors of your restaurant and serve no one, the restaurant will incur food costs as a function of the food they sell.
• Personalization versus Customization with Aleksandra Kotle, GM of Crockfords Las Vegas
  31 Marzo 2025
  As we see time again, the story of a hotel is the story of the people working at the hotel. This is especially true for the luxury hospitality segment where service excellence, exclusive amenities and personalization are hallmarks of an experience worthy of the term ‘luxury’. With so much buzz around personalization these days, what is often missed is the precision of service delivery necessary to execute this attention to detail at scale, for which there’s no truer form of expressing this precision than through customization of the guest journey in a seamless blend of meticulously curated experiences.
• The rise of analog travel & the age of disconnection
  31 Marzo 2025
  In a world dominated by screens, instant notifications, and algorithms, a growing number of consumers are seeking out more analog experiences, and that includes travel. While this development isn’t about rejecting technology altogether, there is a movement towards intentionally creating spaces where presence, sensory engagement, and authentic experiences take priority.
• STR Weekly Insights: 16-22 March 2025
  31 Marzo 2025
  U.S. hotel RevPAR improved as spring break propelled leisure travel. Revenue per available room (RevPAR) rose 2.8%, mostly on average daily rate (ADR), which increased 1.8%.