02 Gennaio 2026

• 2025: The Year Hospitality Embraced Its Hybrid Future
  31 Dicembre 2025
  As we close out 2025, it feels like the right moment to look back at what actually mattered to our industry this year. Not what the press releases said mattered, not what the conference keynotes predicted would matter, but what you, our readers, wanted to read about.
• Autograph Collection Hotels Debuts in the Philippines with The Farm at San Benito – A Sanctuary for Nurturing Growth
  31 Dicembre 2025
  The iconic wellness destination joins Autograph Collection, marking a new chapter of hospitality rooted in care, connection and conscious living.
• Hyatt Completes $2.0 Billion Sale of Playa’s Owned Real Estate Portfolio to Tortuga
  31 Dicembre 2025
  Hyatt Hotels Corporation (the “Company”) (NYSE: H) today announced the closing of the sale of the real estate portfolio previously acquired from Playa Hotels & Resorts N.V. (“Playa”) to Tortuga Resorts (“Tortuga”), a premier real estate and asset management platform focused on luxury beachfront hospitality across Mexico and the Caribbean, for approximately $2 billion. Hyatt can achieve up to an additional $143 million earnout if certain operating thresholds are met and has retained $200 million of preferred equity in Tortuga in connection with the transaction.
• Register Now for HOTEL & SHOP PLUS 2026 in Shanghai.
  31 Dicembre 2025
  Hotel & Shop Plus (HSP), Asia’s leading trade fair for the hospitality and commercial space industry, will return to the Shanghai New International Expo Center from March 31 to April 3, 2026. Organized by IM Sinoexpo, the 2026 edition promises to be the most comprehensive and forward-looking event to date, bringing together global brands, industry leaders, and professional buyers under one roof.
• Responsible Travel Begins with Responsible Details.
  31 Dicembre 2025
  Thoughtful travel experiences are built through details guests can see, touch, and take with them, especially the objects that travel beyond the hotel stay.
• Agentic Hospitality Names David Wiley VP of Sales to Accelerate AI-Native Distribution for Hoteliers in 2026
  30 Dicembre 2025
  Agentic Hospitality, the AI-native platform built to help hotels thrive as travel discovery shifts to natural language and autonomous agents, announced today that David Wiley has been named Vice President of Sales. Wiley will lead early-stage customer engagement and growth, helping hoteliers understand why AI infrastructure has become essential and how Agentic Hospitality is purpose-built to restore hotel independence in the next era of distribution.
• Unlock an Unexpected Upgrade: Reframing Responsible Travel This Holiday Season
  30 Dicembre 2025
  In October 2025, the European Travel Commission (ETC) officially launched the “Unlock an Unexpected Upgrade” campaign at the Skift Transatlantic Summit in New York City. This initiative represents a pivotal shift in how responsible travel is communicated: moving away from the idea of sacrifice or compromise, and instead positioning sustainable choices as valuable enhancements to the travel experience.
• Share Your Insights: The 2026 Profitability Playbook Survey
  29 Dicembre 2025
  Hotel operations are more complex than ever, and fragmented systems with limited visibility make it increasingly difficult to run efficiently and make confident decisions.
• IHG signs first Holiday Inn hotel in Nepal’s Sudurpashchim Province
  29 Dicembre 2025
  IHG® has signed a management agreement with Club Chaulani Ltd. to develop Holiday Inn Dhangadhi, a 115-key hotel in Dhangadhi, Nepal. Scheduled to open in Q1 2028, the signing marks IHG’s entry into the Sudurpashchim Province and reflects the company’s strategy to expand its presence in high-potential, underserved markets across South Asia.
• Where Is the Hospitality Industry Headed in 2026?
  29 Dicembre 2025
  As we edge closer to 2026, one question keeps surfacing in hospitality circles: where is our industry headed?
• A year in review...aka. how we survived another year without losing our minds
  29 Dicembre 2025
  As the year wraps up and inboxes go quiet (or at least pretend to), it’s time to zoom out (Pun intended). 😍
• The Chloe Nashville opens next month
  29 Dicembre 2025
  The Chloe Nashville will officially open the week of January 5th in Hillsboro Village, featuring 19 rooms, a restaurant, three bars, and a lush outdoor pool for guests + locals alike. This comes as the first Tennessee hotel from Róbert LeBlanc and the LeBlanc + Smith team, following New Orleans sister hotels The Chloe and The Celestine, which have collectively earned global accolades including Travel + Leisure’s 2025 It List, Condé Nast Traveler’s Hot List, Michelin Key designation and La Liste’s Gem Hotel Award, among others.
• Should CIOs rethink the IT roadmap?
  29 Dicembre 2025
  Technology roadmaps in the CIO world have shifted from long range five to ten year planning to a far shorter and more uncertain horizon, because disruption now arrives without warning and can demand immediate defence and rapid organisational change. This article argues that AI is the most significant disruptor, reshaping automation, user interfaces, and operating models, and it urges CIOs to adopt a mindset of faster moves rather than bigger plans. It highlights four pressure points that can derail a roadmap: workforce resilience and risk management, security threats amplified by AI, geopolitical shocks affecting supply chains, and failover readiness including the ability to revert to manual processes if systems become inoperative. To keep roadmaps relevant, the piece recommends reviewing them at least quarterly, keeping CEOs and boards informed when priorities shift, linking roadmap updates to enterprise risk management, and recognising that sudden changes may require budget realloca...
• How agentic AI solutions are structured
  29 Dicembre 2025
  Executives are rapidly committing budget to agentic AI, yet fewer than a quarter say they truly understand how it works, creating avoidable risk. This CIO.com article argues that agentic AI is not an upgraded chatbot or simple automation, but an orchestration layer that breaks ambiguous requests into tasks, delegates them to specialised sub agents, and improves over time through continuous optimisation, which can drive hidden cloud spend, compliance exposure, and flawed talent decisions if it is deployed without proper governance. Using Talent Acquisition as an example, it explains agentic systems through an emergency department analogy: an orchestrator performs triage and routing, sub agents act like specialists handling discrete responsibilities, a large language model functions like the attending physician reasoning through nuance, and rigorous documentation and audit trails are essential to keep autonomy reliable and compliant. The core message is that agentic AI can reduce cost a...
• AI is Becoming the Consumer: What Travel & Hospitality Brands Need to Know Now
  29 Dicembre 2025
  This article summarizes key findings from Accenture’s recent report, "Me, my brand and AI: The new world of consumer engagement - Building resilient relationships between consumers, brands and AI in times of uncertainty." The research surveyed over 18,000 people across 14 countries, and the findings reveal a fundamental shift in how consumers discover, choose, and book travel experiences. For travel and hospitality professionals, the message is clear: AI isn’t just changing marketing tactics. It’s changing who makes the booking decisions.
• Hoteliers, Stop Fearing AI - You’re Missing the Real Opportunity
  29 Dicembre 2025
  Artificial Intelligence (AI) is rapidly moving from buzzword to business reality. It is reshaping industries from finance to healthcare. In hospitality, though, many hotel operators remain cautious, and with good reason.
• The Front Office Manager AI Playbook and Toolkit
  29 Dicembre 2025
  The front office is where hospitality becomes human — and where pressure hits first.
• Thailand Launches “Travel Green Thailand” to Promote Responsible Travel
  29 Dicembre 2025
  The Tourism Authority of Thailand (TAT) has launched TravelGreenThailand.com, a government-backed digital platform designed to promote eco-friendly and responsible travel experiences across Thailand. The site aims to help visitors explore the country through a sustainable lens, highlighting ways to protect nature, support local communities, and enrich cultural engagement.
• The 2025 Zeitgeist of the Hotel Industry
  26 Dicembre 2025
  Every year, I do the same slightly obsessive exercise: I take the most viewed headlines, strip them of opinion, and look at them as data. This year’s dataset was broader than usual, over 150 of the most-read headlines from 10 Minutes Hotel News, Hospitality Today, and HospitalityNet, (sign up to their newsletters) and the patterns were similar to what we’ve seen before - but different enough.
• Blending Digital Tools With Personalized Service to Elevate the Guest Experience
  26 Dicembre 2025
  In today’s landscape, where shifting guest expectations for a blended balance of autonomy and connection and advancing technology and digital concierge tools continue to influence the evolution of the hospitality sector, the question is no longer whether hotels should adopt these tools – but rather how and when can they strategically implement them in a way that enhances, rather than simply dilutes, the human connection? This will allow hotels to seamlessly blend hardware – these advancing technologies – with software – the thoughtful and personalized hospitality guests seek out.
• You’re Not in Sales — You’re in Human Behavior Management
  26 Dicembre 2025
  When I started in sales, I believed what most rookie reps do: Know your product, Handle objections, Pitch with confidence, Close with urgency.
• Hotel Architect AI Playbook and Toolkit
  26 Dicembre 2025
  Because most hotel failures are not design failures — they are operational failures designed in early stages.
• It’s Christmas Holiday, and Hospitality Never Really Stops
  26 Dicembre 2025
  While many people spend the Christmas season slowing down, reconnecting with family, and stepping away from work, hospitality teams around the world are operating at full pace. Hotels and resorts remain vibrant and welcoming, front desks stay attentive, operations run with precision, and guest expectations never take a holiday.
• A Quick Look at Green Key Year‑End Summary with Criteria Update in 2026
  24 Dicembre 2025
  As the sustainability movement gains momentum across the hospitality industry, Green Key has released its year-end report summarizing key developments and achievements in 2025.
• HVS Global Perspectives – Year-End 2025
  23 Dicembre 2025
  In this article, we provide the market opinions of key HVS global leaders in many different regions of the world. HVS operates across the world, and regional leaders are keenly aware of the dynamics and trends that are influencing performance, profitability, and value. If you are seeking expertise in a country or region not discussed here, please email Rod Clough to be connected with the best HVS leader to assist you.