30 Agosto 2025

• roommaster Launched its brand-new look and website!
  29 Agosto 2025
  roommaster Software has announced the official launch of its redesigned website, showcasing the company’s evolution into a comprehensive, all-in-one hospitality technology platform. The new digital presence reflects roommaster’s commitment to simplifying hotel operations through unified technology solutions designed specifically for independent hotels, inns, resorts, and management groups.
• Beyond Compliance: The Business Case for Accessible Events
  29 Agosto 2025
  In today’s global business landscape, creating events that are truly accessible isn’t just a matter of checking a box. It’s a fundamental business imperative. By intentionally designing experiences that welcome everyone, organizations can unlock new opportunities, drive deeper engagement, and build a reputation as an industry leader. For event planners, this means shifting from a mindset of basic compliance to one of proactive inclusion.
• L.A. passed a $30 minimum wage for tourism workers. Then came the warring ballot measures
  29 Agosto 2025
  It’s the summer of the burn-it-down ballot measure in Los Angeles. For the past three months, labor unions and business groups have been locked in a protracted fight over a law, approved by the City Council in May, hiking the minimum wage for hotel employees and workers at Los Angeles International Airport to $30 per hour by 2028.
• A Hotel is Not a Destination – It’s an Entry Point
  29 Agosto 2025
  For the longest time, hotels have been the main centers of gravity in the hospitality industry. Everything is changing nowadays as people invest more and more in experiences instead of places. This whole concept of Experience Economy is making the last generations, like Millennials and Gen Z, spend more on unique and tailored attractions, often engulfed in local communities. A hotel is no longer an ultimate goal, but rather the gateway into a broader ecosystem of impressions. This redefines the role of hoteliers and developers: from constructing buildings to shaping experiences.
• As Colossus Falls, So Falls the Brand
  29 Agosto 2025
  For centuries, Colossus has embodied the fragility of empires erected upon symbols, those immense figures that appear eternal until a single fracture reveals their emptiness. Nero’s bronze giant once loomed beside the Flavian Amphitheater, so imposing that its shadow gave the building its very name, the Colosseum. In time, the statue was dismantled, its metal melted, its memory fading into whispers. The prophecy that tied its fall to the fall of Rome became less prediction than retrospective allegory, a myth read backwards onto ruins. The statue was gone, the empire decayed, and people saw in one absence the mirror of the other (and sorry for the history lesson but My “Roman Empire” is THE ACTUAL Roman Empire…).
• GLō® Best Western Debuts in the Bronx, Expanding its Presence in New York City
  29 Agosto 2025
  BWH Hotels, the global hospitality enterprise comprised of WorldHotelsTM, Best Western® Hotels & Resorts and SureStay® Hotels, is proud to announce the opening of the GLō Best Western Bronx, a 72-room, newly constructed hotel located in the heart of the Bronx in New York City. The property joins the rapidly growing portfolio of GLō hotels across the United States.
• STR Weekly Insights: 17-23 August 2025
  29 Agosto 2025
  In the week ending 23 August 2025, U.S. hotel revenue per available room (RevPAR) fell 1.3%, marking the third consecutive weekly decrease and 10th decline in the past 12 weeks. Occupancy drove the retreat, but average daily rate (ADR) also dipped (-0.2%). Like in the past several weeks, the aggregate Top 25 Markets were responsible for the RevPAR weakness (-3.8%). RevPAR in all other markets rose (+0.4%).
• JTB Corp. Signs Definitive Agreement to Acquire Northstar Travel Group from EagleTree Capital
  29 Agosto 2025
  Northstar Travel Group (“Northstar”), a leading B2B travel industry events, media and information services company, today announced that JTB Corp. (“JTB”), one of Japan’s leading travel solutions providers, has signed a definitive agreement to acquire Northstar from investment funds managed by EagleTree Capital and its co-investors. As part of the transaction, Northstar will operate as a wholly-owned, independent subsidiary of JTB and will continue to be led by its existing management team, including Chief Executive Officer Jason Young. Terms of the transaction were not disclosed.
• U.S. hotel performance for July 2025
  29 Agosto 2025
  The U.S. hotel industry showed negative year-over-year performance results, according to July 2025 data from CoStar, a global leading provider of online real estate marketplaces, information, and analytics in the property markets.
• Fairmont Hotels & Resorts Turns Up the Volume on Luxe Audio with New Devialet Sound Partnership
  29 Agosto 2025
  Fairmont Hotels & Resorts, world-renowned hospitality brand and one of Accor’s leading luxury brands are setting a new standard for sound across Fairmont’s 96 hotels and resorts globally through a newly curated partnership with Devialet. The global leader in luxury sound technology will further elevate Fairmont’s signature guest experience, with cutting-edge audio innovation. Serving as the sound solution provider across Fairmont’s iconic global destinations, Devialet will further develop a series of guest touchpoints at partner properties including enhancing the Fairmont Gold, in-room and in-lobby experiences; providing a hand-picked range of audio products available for purchase at the Fairmont Store; as well as Making Special Happen in audio through special Fairmont pop-ups and events throughout the year.
• The Marriott Vacation Clubs™ Experiences Continued Growth in Bali Vacation Offerings
  29 Agosto 2025
  The Marriott Vacation Clubs plans to unveil 32 new apartments as part of the Marriott’s Bali Nusa Dua Terrace expansion in early 2026. The new accommodations include 16 one-bedroom and 16 two-bedroom apartments, all featuring fully equipped kitchens and private plunge pools. Owners, Members and guests will also enjoy access to a 2,200-square-foot swimming pool and a 4,500-square-foot sun deck, with a pool bar and private cabanas.
• The Marriott Vacation Clubs™ Expands in Asia Pacific with New Resort in Khao Lak, Thailand
  29 Agosto 2025
  The Marriott Vacation Clubs™, a collection of vacation ownership brands under Marriott Vacations Worldwide Corporation, is expanding its presence in Asia Pacific with the opening of Marriott Vacation Club, Khao Lak Beach Resort in Thailand this August. The new resort is part of broader regional growth, that includes a new development at Marriott’s Enclave at Bali Nusa Dua Terrace and new apartments at Marriott’s Bali Nusa Dua Terrace, as well as the expansion of The Marriott Vacation Club’s marketing call center in Shanghai.
• Loyalty for the blended traveler: 10 practical moves for hotels in 2025
  29 Agosto 2025
  The post-pandemic “revenge travel” surge has cooled, but demand hasn’t disappeared. It has simply shifted. Today’s guests are more deliberate. They still spend and explore, but many now travel to recharge, extend a business trip into leisure, or set up a temporary remote office.
• HFTP Announces 2025 CHAE of the Year Award Recipient: Rebecca Bennett, CHAE
  29 Agosto 2025
  Hospitality Financial and Technology Professionals (HFTP®) is proud to announce Rebecca Bennett, CHAE, as the 2025 recipient of the prestigious Certified Hospitality Accountant Executive (CHAE®) of the Year Award.
• Shiji Daylight PMS selected by MGM Grand Paradise to power operations at two of Macao’s most iconic resorts
  29 Agosto 2025
  Shiji, the global hospitality technology leader, is proud to announce that MGM Grand Paradise has selected Daylight PMS, Shiji’s next-generation cloud property management system, to power operations at its flagship resorts in Macao: MGM Macau and MGM Cotai. Large-scale integrated resorts like such as these MGM locations welcome thousands of guests daily and operate with the highest demands for functionality, stability, and data security. Daylight PMS is designed to meet these needs with enterprise-grade scalability, a cloud-native architecture, and advanced guest-centric features. By centralizing operations and ensuring seamless integrations across the resorts, Daylight PMS will support MGM’s commitment to delivering world-class experiences.
• Are North American consumers changing how they travel?
  29 Agosto 2025
  Amid an uncertain economy, new data from Lighthouse reveals that consumers are simply adopting a more strategic, cautious, and spontaneous approach to travel.
• What if Alvin Toffler Ran a Hotel?
  29 Agosto 2025
  In his groundbreaking book, The Third Wave, Alvin Toffler painted a vivid portrait of a world in metamorphosis—a civilization shedding the rigidity of industrialism to embrace the fluid, fast-paced rhythm of the Information Age. He envisioned a society no longer defined by smokestacks and assembly lines, but by hyper-communication, data streams, decentralized power, and the rise of the prosumer—individuals who both produce and consume.
• Slippers Step Up in Luxury Hotels
  29 Agosto 2025
  The touch of plush towel fabric, the smoothness of coral fleece, even the cool breathability of bamboo mat, slippers are no longer just a courtesy item tucked beside the bed. In fact, they’ve become part of the guest experience, as carefully chosen as the linens on the bed or the scent in the lobby.
• Crescent Hotels & Resorts Assumes Management of The Westin Jackson
  28 Agosto 2025
  Crescent Hotels & Resorts has assumed management of The Westin Jackson, expanding its portfolio with another premier Westin property. Known for its deep expertise in the brand, Crescent brings its signature operational excellence and service-driven approach to elevate guest experiences in the heart of Mississippi’s capital.
• 4 tips to using AI and not creating slop
  28 Agosto 2025
  We’re starting to drown in AI slop: LinkedIn posts and articles that are entirely AI-conceived (and possibly executed). They look like content, but they’re really just a collection of bland, recycled statements with no insights and no opinions. When I finish reading I realize I’ve learned… nothing, to be precise, agreeable nothing.
• Is WhatsApp for Hotel Guest Communication Worth It?
  28 Agosto 2025
  WhatsApp is a valuable guest communication tool for hotels looking to connect with guests across different journey stages. It’s best used for casual, timely messages and works alongside email and SMS. In this guide, you’ll find use cases, pricing details, privacy considerations, and what to expect when implementing WhatsApp at your hotel.
• Mews Launches Digital Wallet Hotel Key Integration
  28 Agosto 2025
  Mews, the leading hospitality cloud provider, has announced a pioneering integration that brings digital hotel room keys directly into guests’ smartphone wallets. As the first property management system (PMS) to offer true native wallet-based room access - without the need for third-party apps or middleware – Mews is setting a new standard for hotel automation, giving travelers frictionless stays and more control over their arrival experience.
• The Five Ws of Workforce Management in Hospitality
  28 Agosto 2025
  We have all been in the internal meetings, the session where a leader explains why their department has gone over their labor target. At times, the explanation makes sense, a particularly labor-intensive set of meeting room re-sets in banquets required more housepersons. Or the four-to-a-room youth sports groups drove the need for additional housekeeping support staff. However, many of us have also heard far less plausible thoughts – “we were really busy,” or “there were so many call,” or maybe “the group block did not materialize, and we had more staff scheduled than we ended up needing.”
• IHCL Signs a Ginger in Satara, Maharashtra
  28 Agosto 2025
  Indian Hotels Company (IHCL), India’s largest hospitality company today announced the signing of a Ginger hotel in Satara, Maharashtra. This is a greenfield project.
• Galveston’s Lodging Sector Evolves with Cruise Growth, Supply Changes, and Regulatory Shifts
  28 Agosto 2025
  Galveston’s lodging market is being reshaped by capital investments and regulatory changes. Since 2019, more than $400 million has been spent on new cruise terminals, resort redevelopments, and boutique hotel conversions, while cruise passenger counts reached a record 1.7 million in 2024. With new projects underway and new short-term-rental oversights, growth will be affected by shifting supply and demand dynamics.